Parcel update

[sally_maria]

The bad news is: I still haven't got my parcel. :-(

The good news is that I came back home to find a message from PF on the answer phone, apologising for not delivering - they went to the back door too late for there to be anyone around to answer it. And since the front is more or less pedestrianised, they didn't come round that way. We get parcels via them almost every day anyway, so tomorrow they are going to include the parcel in their standard delivery and I should get it then.

Still annoying, but at least they were being active about resolving the issue, rather than just ignoring it. When the parcel didn't arrive I was expecting to have to come in from work and fight the issue again, but was pleasantly surprised by that at least.

Thank you everyone for the kind thoughts and fellow feeling, obviously this happens far too often - are there any couriers out there that don't have these problems?

Comments

[rustica.livejournal.com]

All couriers have these problems IME. Royal Mail are pretty good. ParcelLine - well, let's just say "abandon hope" and leave it at that...

Hope it arrives soon :)

[sigisgrim.livejournal.com]

Lynx Express were pretty good about leaving the box of Amon Hen in the blue shed outside the front door without having to be told. They annotated the delivery note which was put through the letter box. 10/10

[wellinghall.livejournal.com]

I almost always ask the sender to put on the parcel, "If out, leave by back door or next door".